This is the latest response from Customer Support:
Greetings Champion,
If you go to the Support drop-down menu at the top of the page and hit "Your Support Tickets", it will bring you to your ticket history. From there click "Submit a Ticket".
For Product, choose World of Warcraft, then choose the option that says "Choose from a list of pre-defined topics". Your initial topic will be "I can't log in," with the subtopic of "My Game License is banned or suspended and I wish to appeal". Scroll down to the bottom of the screen and hit the Submit Ticket button and this will generate a ticket which will be sent directly to Account Administrations.
Regards, Game Master Vizavu.
"May your loots and kills be EPIC!"
If this resolves your issue, please choose "Mark as Resolved" above. If you have additional questions or concerns, you may choose "I Still Have a Problem" to reply to this message.
What does the “Answered” status mean?
- A ticket in “Answered” status means that a Customer Support representative has provided an answer to your ticket.
What can I do next?
- You can click “Need More Help” in-game, after you view the in-game response.
- Or, you can choose the “I still have a problem” option on the ticket detail page. Please note that if you choose this option, your in-game ticket will be converted into a web ticket. It will no longer be viewable in game, but will be visible on the Blizzard Customer Support web site instead.
If you have additional questions or concerns, please log in to the Blizzard Customer Support web site at <http://www.battle.net/support/> and reply to the ticket.
